Refund policy
Effective Date: October 28, 2026
Everyfiltersshop offers a 30-calendar-day return window for eligible products purchased through https://www.everyfiltersshop.com. We accept qualifying returns for unwanted, damaged, defective, or incorrect products under the conditions below.
This policy applies to orders delivered within the United States.
1. Return Window
You may request a return within 30 calendar days of delivery.
To start a return, email support@everyfiltersshop.com with your order number and product details.
Return authorization is required before sending an item back. Our team will provide return instructions and a prepaid shipping label.
2. Return Eligibility
Standard returns are accepted when the product:
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Is unopened and unused.
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Remains in its original condition.
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Has a return request submitted within 30 calendar days of delivery.
Eligible reasons include a change of mind, an incorrect selection, or an unwanted purchase.
Opened or used items are not eligible for standard returns. This restriction does not affect applicable rights concerning damaged, defective, incorrect, or incomplete products.
3. Damaged, Defective, or Incorrect Orders
If your order arrives damaged, defective, incorrect, or with missing items or components, contact us within 7 business days of delivery.
Please include:
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Your order number.
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A description of the issue.
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Clear photos or videos showing the problem.
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Photos of the packaging if shipping damage is involved.
Everyfiltersshop will review your request and provide instructions for an appropriate resolution, which may include a refund, replacement, or exchange.
For fragile products, including ceramic vases, tabletop fountains, and wall décor, carefully inspect the item after delivery.
The reporting period does not limit any rights or remedies available under applicable law.
4. Free Return Shipping and Fees
Return shipping is free for all eligible returns within the United States, including qualifying change-of-mind returns.
Everyfiltersshop provides a prepaid return label after approving a return request.
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Return Shipping Cost: Free ($0)
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Prepaid Return Label: Free
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Restocking Fee: None ($0)
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Return Method: By mail
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Return Authorization: Required
5. How to Return a Product
Follow these steps:
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Email support@everyfiltersshop.com within the return window.
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Provide your order number, product details, and reason for returning.
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Receive return authorization, a prepaid shipping label, and instructions.
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Carefully package the item with its supplied components and accessories.
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Attach the provided label and ship the package using the instructed service.
Please do not send items without prior authorization.
For fragile or larger decorative products, follow any additional packaging instructions provided by our support team.
6. Return Address
Authorized returns should be sent to:
Everyfiltersshop Returns
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Contact our support team before shipping your return to obtain the correct label and instructions.
7. Refunds
When a physical return is required, Everyfiltersshop will inspect the product after receipt and notify you of the refund decision.
Approved refunds are processed within 10 business days after refund approval.
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Refunds are issued to the original payment method.
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No restocking fees are deducted.
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Eligible return shipping is free.
Your bank or payment provider may require additional time to post the refund to your account.
If you need assistance with a refund, email support@everyfiltersshop.com.
8. Exchanges
Everyfiltersshop accepts exchange requests for eligible products within 30 calendar days of delivery, subject to product availability.
For standard exchanges, products must be unopened, unused, and in their original condition.
To request an exchange, email support@everyfiltersshop.com with your order number and details of the requested item.
Our team will review the request and provide authorization and exchange instructions.
Free prepaid return labels are provided for eligible returns, and no restocking fees apply.
9. Order Cancellations
Customers may request cancellation within 24 calendar hours of placing an order.
To request cancellation, contact support@everyfiltersshop.com with your order number.
If an order has already shipped, cancellation is no longer available. You may request an eligible return after delivery.
Applicable legal cancellation and refund rights remain unaffected.
10. Contact Information
For questions about returns, refunds, exchanges, damaged products, or cancellations, contact:
Everyfiltersshop
Website: https://www.everyfiltersshop.com
Email: support@everyfiltersshop.com
Phone: +1 (575) 315-0378
Business and Return Address:
1209 Mountain Road Pl NE, Ste N
Albuquerque, NM 87110
United States
Customer Support Hours: Monday–Friday, 9:00 AM–5:00 PM Mountain Time (MT)
Live Chat: Available on our website
Response Time: Within 24 calendar hours
